What We Need to Help You Send a Wire
Wires are sent to a person or business called a beneficiary. You’ll send your wire transfer directly to your beneficiary’s bank.
To send a wire, you must provide us with the following beneficiary information, preferably in the form of wire instructions provided by the receiving financial institution:
- Full first and last name of your beneficiary or full beneficiary business name (including Ltd, Inc., Co.)
- Beneficiary account number
- Beneficiary bank information (bank name, branch and address;no PO boxes)
- Full legal address (no PO boxes) of both the beneficiary and the sender
- SWIFT/BIC, Route and Transit Numbers
- Purpose of the transfer
Here is some helpful additional information (pdf) when sending an international wire.
How can I provide this information to you?
- Call us at 1.866.446.7001
- Email us at webmail@innovationcu.ca
- Submit a request through our Contact Us page
You'll then hear from us soon to confirm your request and information you've provided.
Receive a Wire
To receive a wire, you’ll need to provide the following information to the sender:
- Your full name
- Your legal address (Note: this cannot be a PO Box)
- Your 3-digit route number (ours is 889 which we’ve included on the form for you)
- Your 5-digit transit number
- Your 12-digit Innovation account number
Simply complete one of the following forms below and share it with your sender to easily receive your wire:
- Canadian Domestic (pdf)
- US Dollar (pdf)
- Canadian International (pdf)
Frequently Asked Questions
Our route number is 889. We’ve included it on the form for you.
You can find your transit number on your Innovation cheque. See the Transit Number Cheque Image below for guidance.
You can also find your transit number in online banking or your mobile banking app.
- Select an Account to view Account Details.
- You’ll see the transit number near the bottom of the details list.
See the Transit Number Digital Banking Image below for guidance.
You can find your account number on your Innovation cheque. See the Account Number Cheque Image below for guidance.
You can also find your account number in online banking or your mobile banking app.
- Select Accounts > View Accounts for a complete listing of account numbers and details.
See the Account Number Digital Banking Image below for guidance.
You bet! Give us a call at 1.866.446.7001 or visit a nearby location. Please have the printed Wire Receipt on hand to help speed up the process.
Please note you can only recall or edit a wire if the funds are in transit to the beneficiary. You cannot recall a wire once it’s deposited to the beneficiary account.
We cannot trace incoming wires.
Wires are processed within 24 hours. However, it could take up to 5 business days or longer to deliver depending on the country you’re transferring to.
You can find all relevant fees in our Account & Fee Information document (pdf).
OFX Disclaimer
While we believe OFX offers valuable financial solutions for international and domestic money transfers, please note that Innovation Federal Credit Union and OFX are independent entities. Innovation Federal Credit Union is not accountable for the content, advice, services, or products provided by OFX. We do not guarantee the quality, reliability, or suitability of OFX’s services. Any money transfer services offered through OFX are self-serve solutions initiated by you, the user, and will be managed directly by OFX. Innovation Federal Credit Union will not be responsible for any transactions or agreements between you and OFX. This link will take you to a third-party website not operated or controlled by Innovation Federal Credit Union. We are not responsible for the content, security practices, or any other aspects of OFX’s website or platform. By clicking the link, you acknowledge that we do not endorse or assume any responsibility for the information or services provided by OFX’s website.
International Wires Document
The additional information document for international wires is for informational purposes only and does not signify formal approval. Additional information may be required. By requesting a wire, you understand Innovation Federal Credit Union will not be held liable for any charges or penalties resulting from the wire transfer and cannot be guaranteed a time or date of funds arriving at the requested destination. Transferred amounts may be subject to receiving charges at destination and/or intermediary financial institutions. If for any reason the wire is returned, it may be subject to loss of exchange determined by the current day’s buy rate. The collection, use and disclosure of the personal information in this document is governed by Innovation’s Privacy Policy.